Get in Touch With Us

Got a question about a listing, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach our team and what you can expect once you do.

The Best Way to Get in Touch

Email is the most reliable route to us. Send your message to [email protected] and a real person on our team will read it — we don't rely on automated replies to stand in for an actual answer. Including a short summary of what your message is about helps us route it to the right person and get back to you sooner, typically within a couple of working days, though busier periods can take a little longer.

What We Can Help With

We cover new and established sweepstakes and social casino sites, so most of the messages we receive fall into a few categories. Here's what we're set up to handle:

• Questions about how sweepstakes casinos work — including the dual-currency model, how Sweeps Coins differ from Gold Coins, and how prize redemption generally works.
• Corrections and accuracy flags — operators change their welcome offers, eligible states, and terms fairly often. If something on the site looks out of date, we want to know so we can look into it.
• Availability and eligibility queries — readers frequently ask whether a particular platform serves their state, or what the minimum age requirement is. We can point you toward how to check this directly with the operator, though we can't give a definitive legal answer for your situation.
• Feedback on our reviews and rankings — if you've used a platform we cover and had a different experience than what we've described, tell us. Reader input helps keep our coverage honest.
• Content suggestions — if there's a new sweepstakes casino you'd like us to look at, or a topic around social casino gaming we haven't covered, let us know.
• Responsible play concerns — if you or someone you know is struggling with the amount of time or money spent on gaming platforms of any kind, mention it in your message and we'll point you toward appropriate support resources.

What We Are Not Able to Do

A few things fall outside what our team can resolve directly:

• We can't process account issues, redemption requests, or identity verification on behalf of any operator listed on this site — those requests need to go to the platform itself through its own support channels.
• We can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, operators set their own eligibility rules, and laws around sweepstakes promotions change fairly often. If you have doubts, check the operator's terms and conditions and, where useful, your state's current guidance before signing up.
• We can't guarantee outcomes on any platform. Casino-style games involve chance, and nothing we publish should be read as a promise of winnings.

Why Accuracy Matters to Us

Sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, and the details — welcome offers, eligible states, redemption thresholds, minimum ages — genuinely differ from one operator to the next and shift over time. We fact-check what we publish against operator terms, but if you spot something that's changed, a message from you is often how we catch it fastest. That's true for the offers referenced on this site, including operators like Crown Coins, Casino.Click, and Spinblitz — if you've noticed a welcome bundle or state restriction has changed, we'd rather hear about it than leave outdated information up.

If you're weighing up which platform to try, our Trusted Non GamStop Casinos UK page may also be worth a look if that's the market you're researching, though most of the operators we cover here are focused on the US sweepstakes model rather than UK-licensed play.

How Long Before You Hear Back

We aim to reply within two working days of receiving your message. During periods of higher volume, particularly around new operator launches or seasonal promotions, it may take a little longer. If your enquiry is time-sensitive — for example, a question about a redemption deadline — please say so clearly in your subject line and we'll try to prioritise it.

Ready to Send a Message?

Whatever brought you to this page — a correction, a question, or simply feedback on something you read — we'd rather hear it than not. Drop us a line at [email protected] and we'll take it from there.